The AskNicely Apps for iOS or Android offer a powerful way to embed real time customer feedback into your team's daily routine.
Take action. Anywhere.
Easily view conversations, collaborate with your team using internal notes, and respond to customers fast, all from within the App.
Instant alerts for faster follow-up
Real-time notifications alert you about what you need to know when you need to know it.
Create notifications using any criteria you need from within the App.
Use leaderboards to rank your best segments, channels, products, and agents to instantly see which business areas are creating promoters and which are creating detractors.
The Filter funnel, located in the top right corner of the screen, is a treasure trove of information and will allow you to pick and choose the specific data you're looking for.
Empower your team.
Inviting your team to use the AskNicely App is easy. From your AskNicely account select the cog and navigate to Account > Users > Invite to Mobile App.
This will send an email that has links to download the app and activate their account.
A chat box can be found under the settings cog for any help you may need while using the iOS or Android App.
Love your feedback!
If you have any questions feel free to reach out via the Intercom chat bubble in the bottom right corner of the screen or reach out directly to your Customer Success Manager.