Getting Started Guide

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13 articles in this collection
Written by Andrew Shanks and John Ballinger

Customizing the Survey

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Written by Andrew Shanks
Updated over a week ago

Importing your Customer File

How to get rolling with a CSV!
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Written by Andrew Shanks
Updated over a week ago

Segmenting your Customers

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Written by Andrew Shanks
Updated over a week ago

Email CSV Importer

We'll automatically upload a CSV that you email to us!
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Written by Andrew Shanks
Updated over a week ago

Sending your Surveys: Basics

Setting up your Daily Schedule, Contact Rules, and Survey Blast
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Written by Andrew Shanks
Updated over a week ago

Sending your Surveys: Advanced

How to create and customize your daily schedule
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Written by Andrew Shanks
Updated over a week ago

Setting up Custom Alerts

Using Workflows to set a Custom Alert
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Written by Andrew Shanks
Updated over a week ago

InApp: Net Promoter Score Web Surveys

Hear from more of your customers and get immediate, contextual feedback.
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Written by Andrew Shanks
Updated over a week ago

Inviting new users

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Written by Andrew Shanks
Updated over a week ago

Dashboard Overview

Here's your starter guide to everything "Dashboard". Explaining everything you see when you first log in.
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Written by Andrew Shanks
Updated over a week ago

People Page

A deep dive into the People Page and it's functionality
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Written by Andrew Shanks
Updated over a week ago

Executive Dashboard

A global view over multiple AskNicely sub-accounts
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Written by John Ballinger
Updated over a week ago

AskNicely TV

Our guide to getting your AskNicely dashboard up and running to a customized slideshow
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Written by John Ballinger
Updated over a week ago