In a nutshell, GDPR (General Data Privacy Regulation) compliance requires that your product must support the following list of features:
- Allow customers to view, delete and update their information.
- Allows customers to download their data.
- Allows customers to be forgotten (delete all their data and not be surveyed again).
We do all the above. If a customer received a survey from us and wants to do any of the above, they simply have to click the privacy link at the bottom of the email to start this process. Send yourself a test email and try it out!
Then, sign our Digital Privacy Addendum within AskNicely to allow for the lawful transfer of EU personal data to Ask Nicely per GDPR regulations. If you need more information, a full GDPR breakdown can be found here.