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12 articles in this collection
Written by Andrew Shanks, Kerwin Sun, and John Ballinger and 1 other

The AskNicely App for iOS or Android

View, manage, and respond to customer feedback fast from your mobile device.
Written by Andrew Shanks
Updated over a week ago

Exceeding the SPF record Limit

What to do when the number of SPF records on a domain exceeds 10
K
Written by Kerwin Sun
Updated over a week ago

Email Blocklists

Block certain email addresses or email domains from being imported
Written by John Ballinger
Updated over a week ago

Workflows

Trigger the next best action when a customer responds to a survey
Written by John Ballinger
Updated over a week ago

Saving Dashboard Views & Email Digests

Written by Andrew Shanks
Updated over a week ago

No Feedback? No Problem.

Our new Workflow feature helps you take advantage of receiving an NPS score without a comment.
Written by Abby Castro
Updated over a week ago

Feedback Topics

Utilize Feedback Topics to gain additional insight from your clients
Written by Andrew Shanks
Updated over a week ago

Theme Buckets

Advanced Text Analytics for response comments
Written by Andrew Shanks
Updated this week

Publishing Testimonials

Publishing
Written by Andrew Shanks
Updated over a week ago

Sending from your domain

Written by Andrew Shanks
Updated over a week ago

Sending from your domain - DKIM + SPF

Configuring your DNS for SPF and DKIM - the copy and paste solution
Written by John Ballinger
Updated over a week ago

Multiple Survey Templates

Add a different template or support different languages
Written by Andrew Shanks
Updated over a week ago